Grow repeat orders with marketing built for hospo

Give customers more reasons to choose your venue again. Hooked Marketing brings together targeted SMS, automated offers and campaign reporting to help turn the people who already love your food into more repeat business.

Phone showing a branded ordering app with promotional offers like 20% off, buy one get one free, and free delivery

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Phone screens showing a table ordering countdown, a tab summary, and an item being added to an order

Make the next order yours too.

You've done the work to win a customer. Make more of that relationship. HungryHungry's Hooked Marketing helps you reach them with a new special, a reason to return or a reminder that their favourite takeaway is just an order away.

Build repeat sales with targeted SMS campaigns and automated follow-up offers, then see the results in your reporting. Run campaigns yourself or work with our hospitality marketing team on a strategy that fits your venue, from social media and email to loyalty initiatives.

3000+
Venues
20+
Years in hospitality tech
25%
Increase in online orders
Ping Pong using HungryHungry

Yianni Passaris

Ping Pong

“We sent out 5,000 SMS for Origin night and we made $4,000 in takeaway sales in one night. On a normal night we do $800 in takeaway.”

$4,000 Takeaway sales in one Origin night at Ping Pong
View case study

More reasons to return. More opportunities to sell.

Give quieter services a sales push

A midweek offer, a new dish or a big match on the calendar. Put a timely reason to order in front of your customers and give the services you want to grow some attention.

Turn the first order into the next one

Use automated first-time customer offers to encourage another order. Keep the relationship going while the memory of a great meal is still fresh.

Bring back customers you've missed

Give lapsed customers a reason to return with Assisted Marketing. You set the offer and win-back window, and the platform follows up with eligible customers.

See the sales behind the sends

Look beyond how many messages went out. Track campaign results, promo redemptions and revenue to understand which offers are bringing customers back.

Empty cafe tables ready for service

Your campaigns. Your customers. Your call.

Step 01

Choose who gets the message

Select customer lists and use filters such as location or previous spend to shape your SMS audience. Put your campaign in front of the customers it makes sense for.

Step 02

Set offers that work for your venue

Choose promo types, dates, locations and eligible ordering options. For Assisted Marketing, control discount ranges, minimum spend and win-back settings, so repeat-order offers follow the rules you set.

Step 03

Pick your moment to send

Schedule your SMS campaign and set the maximum number of messages to send. Give the new special, midweek offer or big-match promotion its moment when customers are thinking about their next meal.

Step 04

Use reports to know what's working

Review campaign statistics and Assisted Marketing results in your HungryHungry platform, including revenue, conversion rate and average discount. Use the results to refine your next campaign.

The tools to turn good meals into repeat business

A customer database you can put to work

Use customer details from HungryHungry ordering, alongside eligible imported lists, to build an audience for your next campaign. Keep the relationship going after the plates are cleared or the takeaway bag heads home.

SMS campaigns with a reason to order

Put your new special, event or timely offer straight into customers' hands. Create your message, choose your audience and schedule the send, with or without a promo code.

Offers that give customers a nudge

Create percentage discounts, fixed-value offers, free-item promotions or free delivery. Set the dates, locations and ordering options to suit the sales opportunity you want to grow.

Automated offers for the next order

Enable Assisted Marketing to follow up with first-time customers or win back eligible customers who haven't ordered in a while. Set the discount, minimum spend and timing, then let the platform handle the follow-up.

Targeting that makes the message relevant

Choose customer lists and filter SMS campaigns by factors such as location or previous spend. Reach the people most relevant to your offer, rather than sending every message to everyone.

Reporting that connects marketing to revenue

See how campaigns perform and review Assisted Marketing revenue, conversion rates, average revenue per conversion and discounts. Use the results to understand what customers respond to and where to focus next.

Marketing help from people who know hospo

Need a hand with the bigger picture? Our team can help shape a strategy around your brand and goals, including social media, email campaigns and loyalty initiatives. Practical marketing support for people with a venue to run.

Happy customers enjoying a meal together at a trendy restaurant

HungryHungry works with what you already have

FAQs

Hooked Marketing combines hospitality marketing tools and services to help venues grow repeat business. Use targeted SMS campaigns, promotional offers and automated follow-ups connected to ordering, with reporting to see the results.

Yes. Direct Marketing lets you send an SMS with or without a promo code. Use it to promote a new menu, share venue news or give customers another reason to think of you when they're deciding what to eat.

Yes. Assisted Marketing can send promotional messages to eligible first-time or lapsed customers. You choose the discount range, minimum spend and win-back settings, and enable the types of follow-up you want to run.

It helps you keep the relationship going with relevant messages and reasons to return. Use first-order follow-ups, win-back offers and campaigns to encourage customers to choose your venue again and build a habit of ordering directly.

Yes. Alongside the platform's tools, our hospitality marketing team can help develop a strategy around your venue's brand and goals, including social media, email campaigns and loyalty initiatives. Speak to us about the services that fit your needs.

Review campaign statistics in your platform. Assisted Marketing reporting includes revenue, average revenue per conversion, conversion rate and average discount, helping you assess the sales generated alongside the offers used.

Ready to turn more customers into regulars?

Tell us what you want to grow: second orders, quieter services or customers coming back more often. We'll help you find the right mix of marketing tools and support for your venue.

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