Grow your takeaway business with direct pickup and delivery
Make pickup and delivery a source of growth for your venue. Take direct orders through your branded menu, use upsells to increase order value and bring customers back with marketing tools, all backed by clear reporting and 24/7 support.
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Grow your revenue with pickup and delivery.
Adding takeaway to your venue? Or is every meal you sell heading out the door? HungryHungry gives you the ordering and growth tools to build your pickup and delivery business, whether it's an extra revenue stream or your entire operation.
Help customers add more to each order with upsell options. Give them a reason to return with customer marketing. See what's selling with reporting on orders, menu performance and customer activity. And get help from our customer care team 24/7, because the dinner rush doesn't keep office hours.
Yianni Passaris
Ping Pong“We send out 5,000 SMSs. We've done $4,000 in takeaway sales in one night.”
More ways to sell. More reasons to come back.
Give customers more ways to buy
Make your food an option for lunch at work, dinner at home and meals on the go. Offer pickup and delivery directly through your branded menu, whether you serve tables or run entirely on takeaway.
Make more of every order
A side to share? Drinks for the whole order? Make extras and add-ons easy to choose, so customers can build a meal they'll love and your menu has more opportunities to sell.
Grow delivery where it works for you
Reach the neighbourhoods you want to serve, with delivery areas, fees and minimum orders you control. Build your delivery offer around what makes sense for your venue.
Build a loyal customer base
Use HungryHungry's customer marketing tools to follow a direct order with a timely offer or campaign. Give customers a reason to skip the search for dinner and come back to a favourite.
Your takeaway service. Your controls.
Step 01
Set the hours and the kitchen's head start
Run different hours and lead times for pickup and delivery. Open pre-ordering when you want to take orders ahead, and adjust availability around the services your team is running.
Step 02
Draw the line on delivery
Set delivery coverage by suburb, postcode or mapped zone in your platform. Add delivery fees and minimum orders, with area-specific surcharges where needed. You decide how far dinner travels.
Step 03
Receive orders via POS or Tablet
Manage pickup and delivery orders on a Ready to Serve tablet, or send them directly into a supported POS integration. Choose the setup that suits the way your team prepares and hands over orders.
The tools to grow your takeaway business
Turn meal plans into pickup orders
Let customers lock in lunch or dinner ahead of time with pre-ordering. Available collection times follow your hours and lead-time settings, giving customers a convenient way to buy and your kitchen notice to prepare.
Bring your food to more doorsteps
Give customers in your delivery area a direct way to order their favourites. Choose the coverage, hours, fees and minimum orders that make delivery work for your venue.
Give every order room for extras
Make your pickup and delivery menu work harder with tempting photos, clear descriptions and easy-to-choose options and add-ons. Put your food in the spotlight and give customers reasons to add a little more.
Online payments before handover
Let customers pay as they place their order, with supported online payments enabled. One less payment for your team to handle when the takeaway queue is growing.
24/7 support for real hospo hours
When service is on, you need answers. Our customer care team is available 24/7 to help with your HungryHungry platform, so you have someone to turn to during the lunch rush, the late shift and everything in between.
Marketing that brings the next order closer
Use customer ordering activity to plan offers and campaigns with HungryHungry's marketing tools. Build on the relationship after the first order and give customers a reason to choose you again.
Reporting to help grow your sales
See your pickup and delivery order volumes, menu performance and customer activity. Use the results to decide which dishes and extras to promote, where to focus your marketing and how to build on what's selling.
HungryHungry works with what you already have
FAQs
Yes. You can set separate opening hours and minimum order lead times for pickup and delivery in HungryHungry. That lets each service run around the notice your kitchen needs and when your team is available.
Yes. Set coverage using delivery suburbs and postcodes or mapped zones. You can set a base delivery fee and minimum order, then add area-specific delivery surcharges where needed.
Yes. Enable pre-ordering for pickup or delivery and choose how far ahead customers can order. Set a minimum lead time for each service so your kitchen has the preparation window it needs.
With order throttling enabled, a full slot is removed from the available choices and customers select another time. Set order limits around what your kitchen and delivery service can handle.
You can manage pickup and delivery orders on a Ready to Serve tablet, or receive orders through a supported POS integration. We'll help you identify the option that fits your venue.
HungryHungry's customer care team is available 24/7. Get help through the platform's support chat or contact the team by phone, whether you're serving lunch, dinner or the late-night crowd.