Let Otto answer your ordering calls
And send orders straight through HungryHungry.
Otto Lite adds a phone number to your HungryHungry ordering page so customers can call, place an order, and get basic questions answered, without pulling your team off the floor.
No new system to learn. No complicated changeover.
Orders still come through HungryHungry and follow your normal workflow.
What is Otto Lite?
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Otto Lite is a new HungryHungry feature that helps you handle phone orders.
When someone calls the number shown on your ordering page, Otto answers, takes the order, and then processes it through HungryHungry - so it lands where your team already works.
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Otto Lite is shown to customers who are already trying to order from you.
For customers who prefer to order by phone (driving, on the go, or simply not wanting to use a browser), Otto Lite is an extra ordering option that helps them complete the purchase without friction.
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Designed for venues that:
Still get frequent “Can I place an order by phone?” calls
Want fewer interruptions during peak service
Don’t want to miss orders when the phone is ringing nonstop
How it works
- A phone number appears on your HungryHungry ordering page banner
- A customer calls and speaks with Otto
- Otto takes the order and handles basic ordering questions
- The order is processed through HungryHungry like any typical HungryHungry order
.png?width=500&height=500&name=Otto%20Lite%20Phone%20Ordering%20(1).png "Otto Lite Phone Ordering (1)")
Why you’ll like it
Capture more orders from high-intent customers
Otto Lite is promoted on your HungryHungry storefront, where customers are already planning to order. By offering a phone option for people who don’t want to use a browser (or can’t in the moment), you reduce drop-off and make it easier to convert intent into an order.
Lift conversion, sales, and average order value
By making it easier for customers to complete an order, especially by phone when they might otherwise abandon. Otto Lite helps to improve:
Conversion (fewer lost orders)Sales (more completed transactions)
Average Order Value (when Otto upsells every time you can be guarenteed more orders will include add ons)
Fewer interruptions during service
Otto can handle ordering calls so your team can stay focused on customers in-venue.
A more consistent phone-order experience
Every caller gets the same guided flow with less back-and-forth, fewer misunderstandings.
Orders stay in your normal HungryHungry workflow
No separate inbox. No new platform. Orders follow the same HungryHungry process you already use.
What Otto can help with
Otto Lite is built for phone ordering + basic questions, such as:
- Taking an order over the phone
- Helping a customer navigate what to order
- Simple FAQs (e.g., “How do I order?”, “Can I pick up?”, “How does ordering work?")
Otto Lite is designed to keep ordering simple and smooth. If you need a more advanced setup or want to explore the full Otto experience, our team can help.
FAQ
Does this replace HungryHungry ordering?
No. Otto Lite supports phone orders, but orders are still processed through HungryHungry.
Where will customers see the phone number?
On the banner of your HungryHungry ordering home page.
Is Otto Lite shown to all customers?
Otto Lite is promoted on your HungryHungry storefront—so it’s surfaced to customers who are already intending to place an order.
Do we need to set anything up?
No action required—Otto Lite is enabled as part of the feature rollout. If you have venue-specific preferences, reach out and we’ll help.
What if we want to learn more or expand what Otto can do?
Easy—reach out and we’ll walk you through options.
Want to learn more about Otto?
Talk to our team and we’ll explain what Otto Lite does today and what Otto can do next.
