No new system to learn. No complicated changeover.

Orders still come through HungryHungry and follow your normal workflow.

What is Otto Lite?

Otto Lite Portrait
  • Otto Lite is a new HungryHungry feature that helps you handle phone orders.

    When someone calls the number shown on your ordering page, Otto answers, takes the order, and then processes it through HungryHungry - so it lands where your team already works.

  • Otto Lite is shown to customers who are already trying to order from you.

    For customers who prefer to order by phone (driving, on the go, or simply not wanting to use a browser), Otto Lite is an extra ordering option that helps them complete the purchase without friction.

  • Designed for venues that:

    Still get frequent “Can I place an order by phone?” calls

    Want fewer interruptions during peak service

    Don’t want to miss orders when the phone is ringing nonstop

How it works

01

A phone number appears on your HungryHungry ordering page banner

02

A customer calls and speaks with Otto

03

Otto takes the order and handles basic ordering questions

04

The order is processed through HungryHungry like any typical HungryHungry order

Why you’ll like it

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Capture more orders from high-intent customers

Otto Lite is promoted on your HungryHungry storefront, where customers are already planning to order. By offering a phone option for people who don’t want to use a browser (or can’t in the moment), you reduce drop-off and make it easier to convert intent into an order.

Lift conversion, sales, and average order value

By making it easier for customers to complete an order, especially by phone when they might otherwise abandon. Otto Lite helps to improve:

Conversion (fewer lost orders)
Sales (more completed transactions)
Average Order Value (when Otto upsells every time you can be guarenteed more orders will include add ons)
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Fewer interruptions during service

Otto can handle ordering calls so your team can stay focused on customers in-venue.

A more consistent phone-order experience

Every caller gets the same guided flow with less back-and-forth, fewer misunderstandings.

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Orders stay in your normal HungryHungry workflow

No separate inbox. No new platform. Orders follow the same HungryHungry process you already use.

What Otto can help with

Otto answers your phone and takes orders directly. No staff required. Customers call, Otto picks up, and the order goes straight through without a single person in the middle.

Otto Lite Phone Ordering (4) (1)

Otto walks customers through placing their order over the phone, confirms the details, and sends it through to your kitchen. Fast, accurate, and consistent every time.

Otto Lite Phone Ordering (3) (1)

Not sure what to order? Otto can guide customers through your menu, answer questions about what's available, and help them make a decision. Just like a well-trained staff member would.

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"How do I order?" "Can I pick up?" "What are your hours?" Otto handles the questions your team answers ten times a day, so they don't have to.

Otto Lite Phone Ordering (5) (1)

Otto Lite is designed to keep ordering simple and smooth. If you need a more advanced setup or want to explore the full Otto experience, our team can help.

FAQs

No. Otto Lite supports phone orders, but orders are still processed through HungryHungry.

On the banner of your HungryHungry ordering home page.

Otto Lite is promoted on your HungryHungry storefront—so it’s surfaced to customers who are already intending to place an order.

No action required—Otto Lite is enabled as part of the feature rollout. If you have venue-specific preferences, reach out and we’ll help.

Easy, reach out and we’ll walk you through options.

Want to learn more about Otto? 

Talk to our team and we’ll explain what Otto Lite does today and what Otto can do next.

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