Phone orders, handled. More hands for hospitality.
Otto is an AI phone agent for hospitality, built by the team behind HungryHungry. It takes phone orders and answers customer questions while your people focus on service, with several calls handled at once and human handover when needed.
Why HungryHungry venues connect with Otto
Keep phone duties covered
Let Otto handle phone orders and common enquiries, so covering the phone doesn't mean taking someone away from guests or food preparation.
Give your team more time for hospitality
Let Otto handle the phone while your team stays focused on the customers, food and service happening in the venue.
Turn conversations into complete orders
Otto can handle modifiers, variations, special requests and menu questions specific to your venue while keeping the order clear and accurate.
Suggest the right extras
Otto can consistently suggest relevant sides, drinks and upgrades, helping increase the value of phone orders without adding work for your team.
What Otto + HungryHungry unlocks
Phone orders, handled
Otto takes the call, builds the order with the customer and keeps it moving into your venue workflow without staff needing to stop and answer the phone.
Multiple calls at once
A busy phone line doesn't have to mean a queue. Otto can handle multiple customer conversations at the same time, especially when peak service hits.
Complex orders made simple
Modifiers, variations, half-and-half orders, special requests and changes can all be handled naturally in the conversation.
Menu questions answered
Otto knows your menu, opening hours, dietary information and venue details, so customers can get answers while they order.
Upselling built into the conversation
Otto can suggest relevant drinks, sides, upgrades and add-ons consistently, without making the interaction feel forced.
Sounds like your venue
Customise Otto's voice, greeting, pronunciation and personality so the experience feels more like your brand.
Plus many more integrations
