Keep your team on service. Let Otto take the calls.
Your phone needs covering, but your team has a venue to run. Otto answers calls, takes orders and handles customer questions, giving you phone coverage without dedicating someone to it.
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The phone needs attention. So do your guests.
When someone stops serving to answer the phone, another job has to wait. And when staffing is tight, finding that person for every call is its own challenge. Otto handles phone orders and common questions while your team gets on with the shift.
Otto is a hospitality-built AI phone agent from the team behind HungryHungry. It can take several calls at once, work through complex orders and send the details into your venue workflow. You keep phone service covered and people available for hospitality.
A ringing phone shouldn't run the shift.
Give phone duties a dedicated pair of virtual hands
Let Otto take orders and answer common questions, so covering the phone doesn't have to mean taking someone away from the floor.
Handle the calls arriving together
Otto can hold several conversations at once. Customers can get on with their orders while your team keeps looking after the venue.
Keep the details out of the scramble
Otto works through menu choices, modifications and special requests, then confirms the order. Give the kitchen a clearer order to prepare.
Keep your people for the moments that need them
Set up human handover for calls requiring personal attention. Routine phone work is covered, and your team stays involved where it matters.
The phone support your service needs.
Phone orders and enquiries, handled
Otto takes orders and answers questions using your menu and venue information. It can also handle booking enquiries, giving callers attention while your team stays on service.
Several calls. One less staffing headache.
Let Otto handle concurrent conversations during the rush. Give customers phone coverage without finding another person every time the line gets busy.
Your menu and your voice
Configure item options, menu pronunciation, greeting and personality around your venue. Keep the conversation connected to the food and brand customers know.
Payment with a clear next step
Send secure payment links by SMS and choose whether payment is needed before an order proceeds. Set the flow around the payment options your venue offers.
A connected workflow, with human handover
Route orders through a supported POS integration or kitchen printer. Set up when calls should reach your team, so the phone supports service rather than running it.
“The ability to take my staff away from the phone and let them focus on the customers that are in the restaurant is fantastic.”
