Make their next order yours too.
Your food brought them in. Give them a reason to come back. Turn first orders into regular business with timely messages, relevant offers and customer marketing built into HungryHungry.
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The next sale starts with the customers you already have.
You work hard to win every customer. Staying in touch gives that first order a chance to become a second, a Friday-night habit or a favourite lunch spot. That's more value from the people who already know your food.
HungryHungry connects ordering with customer marketing, so you can build an opted-in audience and put it to work. Welcome new customers, reconnect with those you haven't seen in a while and give regulars a reason to choose you again.
Give good customers more reasons to come back.
Keep the conversation going
Invite customers to opt into your marketing when they order. Build a direct way to reach them after the meal is over.
Make the second order easier to earn
Set up a follow-up for first-time customers, with a message and offer that encourage another visit or order.
Put quieter services on the menu
Schedule a timely campaign around the service you want to grow. Give customers a reason to make your venue part of their plans.
Bring familiar faces back
Reconnect with customers who haven't ordered in a while. Use their ordering history to make the invitation relevant, then see how the campaign performs.
More regulars, with less marketing admin.
Build an audience from every service
Use marketing opt-ins at checkout to grow your customer list. Bring eligible existing contacts into the platform too, so you can start with the audience you already have.
Keep the follow-up ticking over
Set up Assisted Marketing for first-time and lapsed customers. Choose your preferences and offer, then let automated messages do the follow-up while your team runs the venue.
Send the right invitation
Select customers by location or previous spend, shape your SMS and schedule it around the moment. Promote a special, share venue news or give people a reason to order tonight.
Make offers work for your business
Create promotional codes with clear dates, conditions and minimum spends. Choose eligible locations and order types so the offer supports the service you want to grow.
See what brings people back
Track campaign conversions, revenue and average spend. Learn which messages and offers earn another order, then use the results to improve the next campaign.
Ping Pong
Yianni Passaris“We sent out 5,000 SMS for Origin night and we made $4,000 in takeaway sales in one night. On a normal night we do $800 in takeaway.”
FAQs
Invite customers to opt into marketing when they order through HungryHungry. You can also import eligible existing contacts. Your marketing audience should include people who have agreed to hear from your venue.
Yes. Assisted Marketing can automate follow-ups for first-time and lapsed customers using the preferences and offer you set. It helps keep your venue in mind without adding another manual job to every shift.
Yes. Direct Marketing lets you select an audience using filters such as location and previous spend. Choose who you want to reach, write the message and schedule when it goes out.
No. SMS campaigns can run with or without a promotional code. Share a new menu item, an event or a timely reminder as well as offers. Choose the reason to return that makes sense for your venue.
Yes. Promotional codes can have date and time limits, eligible locations, fulfilment types and minimum spends. Use those controls to support a specific service or campaign goal.
Campaign reports show results such as conversions, revenue and average spend. Review the sales a campaign generates alongside its messaging and offer costs to judge its value to your venue.