Make their next order yours too.

Your food brought them in. Give them a reason to come back. Turn first orders into regular business with timely messages, relevant offers and customer marketing built into HungryHungry.

Marketing and Loyalty

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The next sale starts with the customers you already have.

You work hard to win every customer. Staying in touch gives that first order a chance to become a second, a Friday-night habit or a favourite lunch spot. That's more value from the people who already know your food.

HungryHungry connects ordering with customer marketing, so you can build an opted-in audience and put it to work. Welcome new customers, reconnect with those you haven't seen in a while and give regulars a reason to choose you again.

Give good customers more reasons to come back.

Keep the conversation going

Invite customers to opt into your marketing when they order. Build a direct way to reach them after the meal is over.

Make the second order easier to earn

Set up a follow-up for first-time customers, with a message and offer that encourage another visit or order.

Put quieter services on the menu

Schedule a timely campaign around the service you want to grow. Give customers a reason to make your venue part of their plans.

Bring familiar faces back

Reconnect with customers who haven't ordered in a while. Use their ordering history to make the invitation relevant, then see how the campaign performs.

restaurant-phone-setup-ai-agent
3000+
Venues
20+
Years in hospitality tech
25%
Increase in online orders
Ping Pong using HungryHungry

Ping Pong

Yianni Passaris

“We sent out 5,000 SMS for Origin night and we made $4,000 in takeaway sales in one night. On a normal night we do $800 in takeaway.”

FAQs

Invite customers to opt into marketing when they order through HungryHungry. You can also import eligible existing contacts. Your marketing audience should include people who have agreed to hear from your venue.

Yes. Assisted Marketing can automate follow-ups for first-time and lapsed customers using the preferences and offer you set. It helps keep your venue in mind without adding another manual job to every shift.

Yes. Direct Marketing lets you select an audience using filters such as location and previous spend. Choose who you want to reach, write the message and schedule when it goes out.

No. SMS campaigns can run with or without a promotional code. Share a new menu item, an event or a timely reminder as well as offers. Choose the reason to return that makes sense for your venue.

Yes. Promotional codes can have date and time limits, eligible locations, fulfilment types and minimum spends. Use those controls to support a specific service or campaign goal.

Campaign reports show results such as conversions, revenue and average spend. Review the sales a campaign generates alongside its messaging and offer costs to judge its value to your venue.

Give them a reason to make you their regular.

Let's put your customer relationships to work, with marketing that encourages the next order and gives your venue more opportunities to grow.

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View all HungryHungry Solutions